Networking
Cisco routing and switching fundamentals, TCP/IP, DNS, DHCP, VLANs, Wi-Fi, Meraki troubleshooting and connectivity fault isolation.
Local IT help in Central Maine
What do you need help with?
I work on home computers, Wi-Fi and devices, plus one-time IT projects for small businesses. Choose a side below.
About Sebasticook Tech
Local help without the runaround.
I'm Cole, a Central Maine IT professional with hands-on experience supporting users, repairing hardware and troubleshooting business networks.
I hold Cisco CCNA and CompTIA Network+ certifications. I explain the problem, recommend a practical next step and confirm pricing before paid work begins.
Cisco CCNA
CompTIA Network+
Hardware repair
Microsoft 365
Technical background
The experience behind the work
My background covers frontline user support, network operations and hands-on computer repair. These are tools and skills I use—not a list of services I claim to provide at enterprise scale.
Support operations
Help desk and network operations experience, including ticket ownership, monitoring, incident escalation, customer updates and clear technical documentation.
Systems and cloud
Windows support, Microsoft 365, Azure, SharePoint, account and device setup, software troubleshooting and workstation deployment.
Hands-on work
Hardware diagnosis and repair, PC builds, SSD upgrades, file transfers, BitLocker recovery workflows and home or small-office network setup.
Not sure where to start?
Talk directly with the person doing the work.
Call (207) 461-7773, email or send a message.